Last updated: November 28, 2025
Ste Aznag Cars ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with Moroccan Law 09-08 on the Protection of Personal Data and international data protection standards.
Our Commitment: We are registered with the CNDP (Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel) and comply with all Moroccan data protection regulations.
Company Name: Ste Aznag Cars
ICE: 001732961000040
RC: 5651 Agadir
Address: Boulevard des F.A.R., Galerie Yassine n°2, Agadir, Morocco
Phone: +212 660 180 709
Email: contact@aznagcars.com
Data Protection Contact: privacy@aznagcars.com
We collect the following categories of personal data:
Note: Full credit card numbers are not stored by us but are processed securely by our payment service providers.
We collect personal data through the following methods:
We process your personal data based on the following legal grounds and for the following purposes:
Processing necessary to fulfill our rental agreement with you:
Processing required by Moroccan law:
Processing necessary for our legitimate business interests:
Processing based on your explicit consent:
Note: You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We may share your personal data with the following categories of recipients:
All service providers are bound by strict data processing agreements and can only process data on our instructions.
In case of accidents, damage, or theft, we share relevant information with our insurance providers to process claims.
We only share data with authorities when legally required or to protect our rights and property.
If we merge with, are acquired by, or sell assets to another company, your personal data may be transferred to the new entity, subject to the same privacy protections.
Important: We do not sell your personal data to third parties for marketing purposes.
Some of our service providers (e.g., cloud hosting, email services) may be located outside Morocco. When we transfer your personal data internationally, we ensure appropriate safeguards are in place, including:
We retain your personal data only for as long as necessary for the purposes outlined in this policy and as required by law:
| Data Type | Retention Period |
|---|---|
| Booking and rental records | 5 years after rental end (legal requirement) |
| Financial and tax records | 10 years (legal requirement) |
| Accident and insurance claims | 10 years after claim resolution |
| Customer account data | 3 years after last activity |
| Marketing consent | 3 years from last consent or contact |
| GPS tracking data | 90 days after rental end |
| Website cookies and analytics | As specified in Cookie Policy (max 13 months) |
| Correspondence and complaints | 3 years after resolution |
After the retention period expires, we securely delete or anonymize your personal data unless longer retention is required by law or for the defense of legal claims.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration:
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the CNDP within 72 hours as required by law.
Under Moroccan Law 09-08, you have the following rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of your data and information about how it is processed.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data when:
Note: This right is not absolute and may be limited by legal obligations to retain certain records.
You can request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You can request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds.
Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
You can file a complaint with the CNDP if you believe your data protection rights have been violated.
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days. We may request identity verification before processing your request to protect your privacy.
If you are not satisfied with our response or believe we have violated your data protection rights, you have the right to lodge a complaint with the Moroccan data protection authority:
CNDP - Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel
Address: Angle Bd. Annakhil et Rue Oum Rabia, Hay Riad, Rabat, Morocco
Phone: +212 537 57 64 31
Fax: +212 537 57 13 89
Email: cndp@cndp.ma
Website: www.cndp.ma
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please see our Cookie Policy.
You can control cookie preferences through your browser settings or our cookie consent banner.
Our services are not intended for individuals under 21 years of age (the minimum rental age). We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of our services after the effective date constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Data Protection Contact:
Email: privacy@aznagcars.com
Phone: +212 660 180 709
Mail: Aznag Cars, Data Protection Officer
Boulevard des F.A.R., Galerie Yassine n°2
Agadir, Morocco
Version 1.0 - Effective November 28, 2025
This Privacy Policy complies with Moroccan Law 09-08 on the Protection of Personal Data and is registered with the CNDP.